OOC: This is why I hate tech support.

[call_me_snake]

I ordered a replacement power chord two months ago and was sent the wrong part. Last month I called and they assured me the right one was on the way. Today my power chord broke this = no laptop. I gave them a call and they said they had no record of me ever requesting the part despite the order number I have. GAH!

I have two options.. one wait 5 weeks for them to straighten this out. That being 5 weeks with no net access at home and no net access in class. :( Or I can try to drum up the $50.00 plus shipping that it will cost to purchase a new chord. The chord that is covered under my warranty that they fucked up in the first place.

If I order a new one and buy it out of pocket it will still be 5 days before it arrives. That will put me offline until next week sometimes. (Barring camping out at the local library where I can use the computers.)

I still don't get what was so hard to understand when I said. "My power chord is broken. Please send me a new one." the first time. I'll be contacting mods and if you find anyone looking for me or my muses please let them know as not everyone may see this.

Thoroughly aggravated,
Titania

Comments

[goldenkid.livejournal.com]

*hugs*

Good luck!

[http://users.livejournal.com/_call_me_snake_/]

Thanks. Some days I really wish I could send Snake to threaten people for real.

[goldenkid.livejournal.com]

That would be one kind of easy button!

[http://users.livejournal.com/_call_me_snake_/]

I would use that way too much!

[natoth.livejournal.com]

If I was on your place, I could not wait so long time and would buy the power chord. Yes, I am Internet-addicted maniac. >.>
It seems, power chords are weak spot of laptops... *hugs*

[http://users.livejournal.com/_call_me_snake_/]

That is what I have done. But it still might take 2 or more weeks to get it.